Job Description
* Job description: Provide front line support to our clients across phone, email, web chat and social media. Answer queries from our global client base on all of our products and platforms. Provide an execution-only phone dealing service (following relevant training and support). Resolve trade disputes. Provide clients with technical support with our front-end platforms and chart packages. Proactively converse with clients about financial markets and our latest innovations. Conduct audit checks and client administration tasks.
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