Job Title: Advanced Technical Support Specialist
We are seeking a highly skilled technical professional to join our team in Melbourne.
* Manage high-priority support calls
* Analyze and resolve complex technical issues across the Windows stack
* Mentor junior colleagues to enhance their skills and knowledge
Candidates should possess a strong background in support engineering with a minimum of 4 years' experience, as well as hands-on expertise with Microsoft Purview.
Key Responsibilities:
* Troubleshoot and resolve technical problems efficiently
* Develop and implement effective solutions to improve system performance
* Collaborate with cross-functional teams to achieve business objectives
Requirements:
* Minimum 4 years of experience in support engineering
* At least 1 year of hands-on experience with Microsoft Purview
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive compensation package
This is an exciting opportunity for a talented individual to make a meaningful contribution to our team's success. If you are a motivated and results-driven professional with a passion for technology, we encourage you to apply for this role.