Customer Growth Specialist
About Us:
We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant community.
We prioritize the well-being of our customers and the environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.
As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community.
Key Responsibilities:
* Add value through loans and customer growth via a range of face-to-face and digital channels.
* Manage and obtain customers and lending enquiries from various sources.
You will bring an engaging style to proactively identify and develop authentic relationships with the purpose of generating lending pipelines.
You will facilitate seamless applications with an impactful customer experience that leads to enduring relationships.
Your product knowledge, lending experience, and responsiveness to customer needs will grow the loan-book, deposits, and customer base by expanding awareness of our banking solutions across our communities.
Benefits:
* Competitive Salary + 12% Super
* Additional 5 days leave (pro-rata for part-time)
* Access to paid volunteer leave (pro-rata for part-time)
* Concessions on retail banking products
Culture and Values:
Our core values are:
* People Matter Most | Be Brave | Default to Positivity | Make Each Other Proud | Keep it Simple
What We Offer:
In return for your hard work and dedication, you will receive:
* A transformational culture - award-winning culture
* An extensive development and recognition program
* Flexible work options
* A wellbeing framework including Employee Assistance Program (EAP)