CASE MANAGER LEVEL 2 – PERSONAL INJURY – MOE, VIC
A full-time opportunity for a Regional Case Manager based in our Moe, Regional Victoria office. Location: Traralgon, West Gippsland & Latrobe Valley VIC.
About the role
Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.
Ensure customer service standards are maintained for prompt resolution of enquiries.
Maintain and improve technical knowledge across all facets of claims management.
Keep up to date with legislative amendments and their practical application.
About you
* Energetic and motivated approach to managing a demanding portfolio.
* Experience in a customer-centric environment.
* Excellent verbal and written communication skills.
* Proven ability to manage your time and prioritise work tasks effectively.
* Superior customer service and communication skills.
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
* Inclusive culture: supportive, open-minded team focused on customer outcomes, bringing your authentic self to work.
* Flexible work‐life balance: flexible and remote work options and workplace adjustments, with support for your work/life balance.
* Career development: access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and well‐being perks: discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program.
* Other benefits: see Allianz Careers site for more details.
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