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Your Role
Please note that our office will be closed from 20 December 2025 and will reopen on 12 January 2026. Screening and shortlisting for this position will commence after our office reopens following the scheduled shutdown period. We appreciate your patience and encourage you to submit your application during this time.
Provide expertise and delivery of ServiceNow based consulting initiatives.
Communicate technical problems and solutions to both technical and non-technical audiences.
Ability to convey complex technical concepts in understandable business terms.
Participate in business stakeholder workshops and showcases.
Provide Subject Matter Expertise.
Your Profile
Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM).
Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics, and key performance indicators.
Team collaboration and communication skills.
Excellent documentation and presentation skills.
Ability to mentor/lead junior team members.
What You'll Love About Working Here
* You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
* We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people.
* At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
* We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a peer recognition portal called 'Celebrate'.
Apply today
Seniority level
* Mid‑Senior level
Employment type
* Part‑time
Job function
* Design, Art/Creative, and Information Technology
* IT Services and IT Consulting
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