Job Overview
We're seeking a charismatic leader to spearhead our team in delivering exceptional customer experiences.
Key Responsibilities
* Mentor and empower team members to achieve their objectives
* Collaborate with the Store Manager to coach the team in enhancing their knowledge and skills
* Foster an environment that prioritizes customer satisfaction
* Ensure a safe working environment for team members and customers
* Contribute to efficient stock management and visual merchandising strategies
* Stay up-to-date on pet care, products, and services
* Recruit, onboard, and integrate new team members
* Promote a positive and supportive work culture
* Support local marketing initiatives and sponsorships
Requirements
* Leadership experience in retail or willingness to take on a leadership role
* Demonstrated success in driving sales growth
* Strong leadership abilities with the capacity to motivate and build high-performing teams
* Resilience and ability to prioritize tasks effectively
* Able to create a positive safety culture
* Established business acumen and commercial awareness
* Flexibility to adapt to changing work conditions
* Excellent interpersonal and communication skills