Allocations Officer
Location: Devonport/Shorewell Park (Intermittent travel to Hobart will be required)
Employment type: Permanent Full Time
Salary: SCHADS Level 4.1 $90,468 + super + salary packaging
Make a difference where it matters most
At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.
Join us in building a better future, one home at a time.
Why you will love working with us
* Purposeful impact - make a meaningful difference in people's lives by supporting inclusive, safe, and affordable housing.
* Growth and development - enhance your skills and advance your career through tailored learning opportunities.
* Balance that works - enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.
* Valuable benefits - increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave.
* Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace.
About The Role
As an Allocations Officer, you'll play a key role in matching people with homes across Housing Choices Australia's property portfolio. You'll manage the end-to-end allocations process for a range of housing types—social, affordable, market, and SDA—ensuring transparency, fairness, and efficiency.
You'll work closely with internal and external partners to assess housing applications, coordinate property viewings, and complete sign-ups for new residents. This is a hands‐on, people-focused role with a direct impact on resident outcomes.
Key responsibilities include
* Coordinate the allocations process for new and vacant properties in your state
* Assess housing applications, eligibility and supporting documentation
* Conduct onsite viewings and sign-ups across multiple locations
* Collaborate with Housing Officers and support services to ensure seamless handovers
* Maintain accurate records and manage vacant property turnaround timelines
* Contribute to the marketing of housing opportunities and support applicant engagement
* Prepare KPI and compliance reporting and support continuous improvement of processes
About You
You will have:
* Experience in housing, community services, or a related field (or transferable skills)
* Strong administrative and organisational skills
* Great communication and customer service abilities
* Ability to manage competing priorities in a fast‐paced environment
* Knowledge of social and affordable housing or willingness to learn
* Sensitivity to the needs of vulnerable communities
* Current driver's licence and willing to travel as needed.
You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.
Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.
Our values in action
* Putting people first - we listen, respect, and respond to our communities.
* Working together - collaboration helps us achieve better outcomes.
* Doing the right thing - we act with integrity and accountability.
* Acting boldly - we innovate to address current housing challenges.
We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.
Belong at Housing Choices
We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.
We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.
How To Apply
Apply now! Applications close 1 March 2026.
If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.
Disclaimer: To the best of Housing Choices Australia's knowledge, this information is valid at the time of publication.
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