Language Requirement: Fluent in English AND Vietnamese (written & spoken) – ESSENTIAL
Key Responsibilities
* Answer incoming phone calls, text messages, and enquiries from parents and customers in English and Vietnamese
* Assist parents with general enquiries about classes, schedules, and enrolments
* Support class scheduling and timetable coordination
* Prepare student work materials, including:
* Printing
* Stapling
* Naming and organising work booklets
* Assist with general administrative tasks to support the smooth running of the centre
* (Occasionally) assist tutors or students when required, especially during busy periods
Essential Requirements
* Fluent in both English and Vietnamese (spoken and written)
* Strong communication and customer service skills
* Highly organised with strong attention to detail
* Confident using basic technology (printing, messaging apps, spreadsheets, scheduling tools)
* Reliable, punctual, and professional
Preferred (but not essential)
* An academic background or experience in education/tutoring
* Experience working with children or in an education setting
* Ability to assist students with basic academic tasks when needed
Job Type: Casual
Pay: $30.00 per hour
Expected hours: 26 per week
Benefits:
* Employee discount
Work Location: In person