Technical Specialist for Enterprise Platforms
We are seeking an expert in enterprise platform administration to join our team. The successful candidate will have a deep understanding of system configuration, migration, and support.
This role is responsible for the daily operation and maintenance of our enterprise platforms, including PIMS, SharePoint, and Citrix ShareFile. The technical specialist will ensure these systems are secure, reliable, and aligned with our organisational standards.
A key focus of this position is supporting system migration and consolidation projects. This includes planning, testing, data migration, and cutover activities. The successful candidate will work closely with IT, vendors, and system super-users to deliver high-quality results.
The ideal candidate will have a strong background in system administration, with experience working on large-scale projects. They will be able to communicate complex technical information to both technical and non-technical stakeholders.
Key Responsibilities
* Administer and configure PIMS, SharePoint, and ShareFile environments
* Support onboarding and setup of new projects, teams, and business units on enterprise systems
* Manage user roles, permissions, and security groups in alignment with Entra ID (Azure AD)
* Troubleshoot and resolve access, configuration, and integration issues in collaboration with IT
* Present system training to internal and external teams
* Develop system usage guides, troubleshooting materials, and FAQs
* Support system migration projects by designing and implementing data migration strategies, including environment setup, extraction, transformation, loading, testing, validation, and deployment in collaboration with IT and vendors
* Support corporate data governance, retention, and compliance initiatives
* Collaborate with stakeholders to capture business requirements, shape system roadmaps, and drive continuous improvement through user feedback, process enhancements, and the integration of automation and AI tools to optimise efficiency