FoodByUs Surry Hills, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Operations Manager role at FoodByUsFoodByUs Surry Hills, New South Wales, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Operations Manager role at FoodByUsGet AI-powered advice on this job and more exclusive features.About FoodByUsFoodByUs is Australia's leading B2B order management platform for the hospitality industry.
We connect manufacturers, distributors and operators, streamlining how venues order and manage supplies across multiple categories.About FoodByUsFoodByUs is Australia's leading B2B order management platform for the hospitality industry.
We connect manufacturers, distributors and operators, streamlining how venues order and manage supplies across multiple categories.Our platform brings visibility, speed and control to a process that was once manual and fragmented.
By consolidating supplier communication and order workflows into a single system, we help venues focus more on service and less on admin.
We also integrate with leading POS systems like Square and Lightspeed, accounting platforms such as Xero, and offer advanced tools like Menu Costing - enabling operators to track ingredient pricing, optimise margins, and make smarter business decisions.Our operations team is a talented group of individuals spanning skillsets from data analytics and detailed workflow process management through to revenue operations and optimisation of customer service.Why Join Us?
Make an Impact: Make a tangible and deep contribution to a company scaling quickly, we are a VC-backed startup with a proven business model and strong customer baseCulture that Cares: Friendly, driven, and highly collaborative team that values autonomy and initiativeInnovative DNA: Work with a team who value initiative and experimentation, embracing cutting-edge AI tools to transform operationsMeaningful Work: Solve real-world problems in a significant industry (hospitality), utilising our platform of unparalleled data and software capabilityAbout The RoleAs Operations Manager, you will build and improve processes across the business, using both classic operations tools (HubSpot, Zendesk, Slack, Tableau, Google Suite) and emerging AI platforms (Relevance AI, Gumloop, N8N and more).
You'll work closely with internal stakeholders on initiatives including optimising customer service workflows, supporting sales and marketing with revenue ops and campaign tasks and enhancing the mapping and service delivery of a huge set of product data.
Your work will focus on solving problems in novel ways, then turning those solutions into scalable, documented processes.What You'll DoGeneral operations: Use a combination of tools to automate and improve operational workflows - ranging from data-driven tableau boards through to cutting-edge AI tools.
You'll support internal teams with data, process design, and problem solvingSales operations: Help the sales and marketing teams improve revenue operations - optimising sales proposals, selling efficiency, marketing campaign support, incentive distribution, and impact measurementCustomer service improvements: Optimise customer service delivery and tools, improving the systems, metrics, and processes that allow us to deliver class-leading supportData analytics: We have a dedicated data analyst, help with the process of mapping and categorisation of product data in our systems, utilising AI to make this process more efficientScalable solutions: Document and maintain scalable processes that enable the business to growWho You AreExperience: 3 - 5+ years experience in operations, process improvement, or similar analytical rolesData-driven: Numerate and data-savvy (e.g., can query a database with basic SQL, build simple reports, or equivalent)Hands-on: enjoy 'owning' tasks end-to-end, empowering colleagues with a solution that makes everyone more efficientLearning mindset: Comfortable with classic operations tools (HubSpot, Slack, Tableau, Google Suite and so on) and confident exploring and adopting AI tools to solve business problems.
Curious and eager to build processes around new ways of workingOrganised team player: Highly organised, proactive, and collaborativeWhat Success Looks LikeFaster, more reliable internal workflows that improve customer experienceInternal teams equipped with better tools and processes to do their jobsOperational problems solved with clear documentation and automationScalable systems that keep pace with company growthSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at FoodByUs by 2xSign in to set job alerts for "Operations Manager" roles.Strategy and Operations Senior Manager, APACSenior Operations Manager - Multi-Site, Sydney RegionPrestons, New South Wales, Australia 6 days agoOperations Shift Manager, Amazon LogisticsEastern Creek, New South Wales, Australia 6 days agoSenior Operations Manager - Ancillary ProductsSydney, New South Wales, Australia A$100,******-A$180,******** month agoSydney, New South Wales, Australia 2 months agoOperations Manager - Pizza Hut (Relocation to UAE)Sydney, New South Wales, Australia 1 hour agoSydney, New South Wales, Australia 2 days agoCastle Hill, New South Wales, Australia A$100,******-A$120,******** weeks agoDistrict Operations Support Manager - Health Manager Level 2 - Location Negotiable Within Southern NSW Local Health DistrictSydney, New South Wales, Australia 3 weeks agoSilverwater, New South Wales, Australia 5 days agoParramatta, New South Wales, Australia 2 weeks agoSenior Operations & Strategy Manager, APACSydney, New South Wales, Australia 2 weeks agoDelivery Operations Manager, Uber Direct ANZSydney, New South Wales, Australia 1 day agoSilverwater, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 4 days agoStrathfield South, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoStrategy and Operations Manager, Rider OperationsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$170,******-A$200,********* hours agoStrategy & Operations Manager (Consumer Pricing)Sydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 3 weeks agoBaulkham Hills, New South Wales, Australia 1 week agoWe're unlocking community knowledge in a new way.
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