Who We Are
Known best as the 'Undisputed King of Trainers', JD Sports is a leading global Sports Fashion brand specializing in footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has expanded rapidly worldwide, now operating over 3,400 stores across the globe. Our mission is to inspire the emerging generation through a connection to Sport, Music, and Fashion.
In Australia, since 2017, we have grown to over 60 stores nationwide, and in New Zealand, we operate more than 5 stores with plans for further expansion. We aim to deliver exceptional service and style to every customer.
Working at JD Sports embodies a mindset of challenge and innovation. We foster a culture of creating our own path and excelling in our field.
We are seeking energetic, focused, and passionate individuals to join our team!
The Role
As a Sales Assistant at JD Sports, your primary goal is to deliver exceptional customer service, creating memorable shopping experiences and lasting positive connections with our brand.
You should be energetic, genuine, and customer-focused, providing personalized assistance to customers seeking the best products and brands.
Your responsibilities include but are not limited to:
Acting as a brand ambassador, demonstrating positivity and professionalism
Maintaining up-to-date product knowledge to assist customers effectively
Providing personalized 1:1 customer service
Assisting with customer queries and processing sales
Collaborating with management and team to achieve KPIs and targets
Supporting the team with tasks such as visual merchandising, store cleanliness, and presentation
Escalating customer complaints to management
Completing mandatory training related to products, policies, and procedures
What We’re Looking For
Experience in retail, hospitality, or similar customer service roles
Ability to deliver excellent service and go above and beyond
Passion for sports fashion or knowledge of key brands
A positive attitude and team spirit
Ability to thrive in a fast-paced environment
Enthusiasm for overcoming challenges and learning new skills
Strong communication skills and engagement with customers and colleagues
Ability to multitask effectively
Flexibility to work various shifts, including weekends and holidays
What’s In It for You?
Opportunity to work with top brands in a dynamic environment
Training and career development opportunities
Potential for progression across various roles within the company
Attractive staff discount, usable for friends and family
Access to Employee Assistance Program and Mental Health support
One month paid parental leave for full-time employees
We value diversity and inclusion, fostering a culture where everyone feels valued and celebrated. Join us today and start your journey with JD Sports!
Please note: By applying, you consent to a VEVO check to verify your working rights where necessary.
#J-18808-Ljbffr