About the role
This is a Full-Time Temporary role starting 22/12/2025 up to the 17/07/2026.
As part of the HomeStay team (within the Housing and Homelessness Stream) this position will support tenants with an existing tenancy within the private, public or community housing sector who may have faced a crisis which has placed their tenancy at risk. The HomeStay team supports individuals, couple and families to maintain their current housing by addressing issues such as rental arrears, property concerns, conflicts that could lead to eviction such as health, employment or family related challenges.
As a Case Worker you will support tenants for up to 6 months and will work with them within their home. HomeStay empowers tenants through personalised support, helping them build essential life skills, connect with community resources and understand their tenancy rights and responsibilities.
To be successful you will need
* Tertiary qualifications in Community / Human Services
* Prior experience working with clients from diverse backgrounds and in providing support, case work and or practical assistance to people experiencing homelessness and or a crisis.
* Demonstrated ability to establish rapport with people experiencing homelessness, distress, disconnection from family, domestic/family violence, alcohol or other drug challenges and or mental health issues.
* Experience in risk assessment, crisis management, incident reporting and skills in navigating solutions to challenges.
* Ability to coordinate / deliver activities that support development of practical, relational and or tenancy related living skills.
* Ability to collaborate with homelessness, health and medical services, First Responders and other service providers.
* Good communication, numeracy, administration, data entry and computer skills and the ability to learn IT systems.
* Ability (and willingness) to comply with policies, procedures, established practices and contract deliverables.
* Experience working with First Nations people, families, Organisations and communities
Compliance
* Evidence of relevant Tertiary Qualifications Community / Human Services
* Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
* Blue Card (QLD working with children card)
* Current QLD drivers' licence 'Class C' or interstate equivalent
* Out of hours work may be required from time to time
* Required to transport clients and or to visit clients in their place of residence or within another setting.
* Ability to undertake local area / regional travel is required.
* First Aid certificate and CPR certificate.
What we can offer you
* A rewarding career with a growing, respected for purpose not-for-profit organisation
* SCHADS Award Level 4 Social & Community Services
* The option to salary package your earnings up to $15,899 per FBT year and further staff discounts.
* Access to Employee Assistance Program (EAP) and Chaplaincy Service
* Comprehensive Induction Program
* A variety of training and professional development opportunities
* A willingness to explore flexible workplace arrangements
Why work for Anglicare NQ
Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ's purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland.
Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible.
Ready to Take the Next Step?
Click the Apply button and submit a cover letter along with your CV. Applications close Wednesday 10th December, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email