Job Title: Campus Liaison Consultant
The Role: We are seeking a highly motivated and customer-focused individual to join our team as a Campus Liaison Consultant. This role provides an exciting opportunity to work with students, staff, and academic partners to promote and deliver health and care services.
About the Job:
This is a permanent full-time position that requires the ability to work on-site at key educational partners, Bupa office, and remotely from home. As a Campus Liaison Consultant, you will be responsible for providing support to existing and prospective customers, identifying new sales opportunities, and promoting Bupa's product suite.
Key Responsibilities:
* Represent Bupa in a professional and friendly manner always, critical as the role is based on-site at our key partner institution.
* Promote and sell features and benefits of Bupa products to generate further revenue opportunities at our partner institutions.
* Have a desire to resolve all customer enquiries first time and with urgency.
* Present at on-campus events such as orientations, onsite kiosks and health and wellness activations and promotions.
* Support student enquiries via phone, e-mail and digital channels.
* Promote Bupa as a health and care provider within the partner institutions and broader education sector.
* Switch students to Bupa OSHC from other OSHC providers.
* Up-sell Bupa product suite including extras cover, overseas visitors cover and domestic health insurance to increase the total Bupa sales revenue within our key clients.
* Monitor, evaluate and document the performance and outcomes of onsite activities and weekly tasks.
* Work in collaboration with key internal and external stakeholders.
* Ability to work autonomously from home and across multiple sites.
About You:
We are looking for an individual with previous sales experience and customer service delivery. The ideal candidate will have flexibility to work across campuses and varying work schedules, high accountability, business/commercial acumen, and the ability to work well under competing pressures from varying channels.
Why Work with Us:
We value innovation, collaboration, and making a positive impact on people's lives. Our dynamic work environment encourages your professional growth and development. If you're ready to lead change, drive customer retention, and contribute to our success, we want to hear from you.