Job Title: Aftermarket Administration Officer
We are seeking a highly motivated and organized professional to fill this role in our Mildura Head Office. This is a full-time or part-time permanent position that will provide you with a range of challenging tasks and opportunities for growth.
Main Responsibilities:
* Submit warranty claims for Group Aftermarket
* Assist in managing and submitting damages and shortage claims
* Process warranty claims, including those for shortages, damages, and special allowances
* Generate Aftermarket reports for the Group Aftermarket Manager
* Provide Service Administration Training
* Perform CDI administration tasks
* Assist in developing and documenting processes, policies, and procedures
* Monitor John Deere Product Improvement Programs
* Monitor and task manage John Deere Expert Alerts via eMD
* Provide assistance to the manager as required
Requirements:
* Current and valid driver's license
* Reliable, punctual work ethic
* Self-motivated, organized, and detail-oriented
* Excellent verbal, written, and interpersonal communication skills
* Strong organizational and prioritization skills
* Computer literacy, with proficiency in Microsoft Office programs
* Well-presented
Preferred Qualifications:
* Previous experience in Service Administration or similar role
* Previous experience working in an Agricultural, Automotive, Road Transport, or Earthmoving dealership
What We Offer:
* Above award pay rates
* Allowances (additional to base salary)
* Ongoing training and support
* Uniform and Personal Protective Equipment
* Multi-site organization with room to move or transfer
* Friendly welcoming team environment
* Company health and wellbeing program
* Employee Assistance Program