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Customer service

Sydney
Nationwide Waste Solutions
Customer Services agent
Posted: 29 January
Offer description

About the role

This is an exciting full-time (Monday to Friday) opportunity to join the team at Nationwide Waste Solutions as a Customer Service / Operations & Sales Support. Based in Croydon South, this varied and customer-focused role will see you providing exceptional administrative, operational support and sales support.

What you'll be doing

* Providing friendly and efficient customer service, including responding to customer inquiries and managing customer accounts
* Handling sales administration, such as processing orders.
* Supporting the operations team with scheduling.
* Assisting with the coordination of equipment delivery and site set-up
* Contributing to continuous improvement initiatives to enhance customer experience and operational efficiency
* Performing general administrative duties, including data entry, filing and other ad-hoc tasks

What we're looking for

* Previous experience in customer service or administrative support roles.
* Excellent communication and interpersonal skills, with a proven ability to provide outstanding customer service
* Strong organisation and time management skills, with the ability to prioritise tasks and work to deadlines
* Proficient in using Microsoft Office suite, with the ability to learn new systems and software
* A keen eye for detail and a collaborative, problem-solving mindset
* A positive, professional and adaptable attitude

What we offer

At Nationwide Waste Solutions, we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy:

* Ongoing training and development opportunities
* Opportunities for career progression within a growing organisation

About us

Nationwide Waste Solutions is a leading waste management and recycling service provider to companies Australia-wide. With a strong focus on customer satisfaction and account management, we pride ourselves on our innovative approach and commitment to delivering reliable, high-quality solutions to our clients. As an employer, we value our people and strive to create a positive, inclusive, rewarding work culture.

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