Job Title:
Site Operations Manager
We are seeking a dedicated and results-driven professional to oversee the smooth operation of our Defence sites in Wagga Wagga (NSW). The successful candidate will possess a strong can-do attitude, safety focus, passion for quality, and exceptional service skills.
The Position:
* Oversee front-of-house and back-of-house teams in a fast-paced, complex site, ensuring daily operations run efficiently and high service standards are maintained.
* Manage budgets, control costs, and drive revenue while optimising resources across the operation.
* Train, mentor, and manage team performance, fostering a strong, adaptable team in a high-demand setting.
* Deliver exceptional service, handle challenges, and continuously improve service flow across multiple service areas.
* Ensure all operations meet strict food safety, HACCP, and compliance standards in a regulated environment.
The Person:
* A commitment to safety and service excellence, ensuring a healthy work environment while delivering outstanding service
* Strong leadership and interpersonal skills, with a proven ability to motivate teams and drive performance to achieve key performance indicators (KPIs).
* Financial acumen, including experience in budgeting, reporting, and quality management systems to optimise operations.
* A passion for quality and continuous improvement, always striving to enhance efficiency, service, and overall experience.
* A can-do attitude, approaching challenges with adaptability and a solutions-focused mindset.
The Benefits:
* Competitive salary package with opportunities for growth and development.
* Extensive training and support from a team that encourages and guides you as you learn the ropes.
* Career development opportunities - we are committed to progression and helping you take the next step in your career.
* Great perks - on-site parking, provided uniforms, and meals while on duty.
* Exclusive employee benefits - enjoy discounts and rewards only available to our employees.
As you will understand, Defence establishments require highly secure environments. This means that all successful applicants are required to undertake national police checks, which will be paid for by us.
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