Position Description Operator Mechanical Wastewater Treatment It’s an exciting time to join We’re transforming the way we do business with significant investment in customer, digital and business innovation, re- designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people. Organisational Context east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga, Benalla and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla, Yarrawonga, Corryong, Beechworth, Mount Beauty and Myrtleford. Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in innovative and long-term capital projects which contribute to the health and well-being of current and future generations. Our Commitment to Health and Safety from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety (physical and psychological) and wellbeing of all staff and customers. Our Mindsets At where our people are aligned with our business direction, proud of their contribution to business performance, and own a culture that is centred on the following mindsets: Committed to advancing and supporting people to succeed. Consistent in interactions with people and in applying processes. Provide empathy for people and be willing to place oneself in another person’s position. Accountable for one’s own actions and responsibilities and playing your part for the success of the organisation. Cooperative with others to work towards the Corporation’s common goals. Position Objectives The Operator Mechanical Wastewater Treatment: Operations: Consistently executes mechanical wastewater treatment tasks, ensuring smooth and efficient operations while minimising disruptions and upholding system integrity. Safety & Compliance: Adheres to all safety protocols and standards, maintaining a strong record of safety and compliance in all mechanical wastewater treatment operations. Team Collaboration & Reporting: Collaborates effectively within the mechanical wastewater treatment team as part of a flexible, multi-skilled team that is adaptive to the work requirements. Ensures timely data input into systems and prompt reporting of operational trends and issues to senior roles. Key Responsibility Areas Operational Execution: Execute daily operations as directed, ensuring consistent mechanical wastewater treatment throughout the region. Monitor systems and promptly address minor issues to ensure optimal performance. Including participation in a 7-day rotating on call roster. Data Entry & Reporting: Input operational data into systems such as AMIS, GIS, Nintex and SCADA as required. Provide initial reporting on any noticeable trends or issues. Emergency Assistance: Support the response team during mechanical wastewater treatment emergencies, acting swiftly under the guidance of senior roles to minimize disruptions and maintain compliance. Routine Maintenance: Carry out scheduled maintenance tasks, inspections, and checks on the mechanical wastewater treatment systems to ensure they are in optimal condition. Safety Protocols: Adhere to all Occupational Health and Safety standards. Report any safety concerns to the senior operator or coordinator and always ensure personal and team safety. Team Collaboration: Work collaboratively with the team, assisting fellow operators and taking guidance from the Senior Operator and Mechanical Wastewater Treatment Coordinator. Participate in training sessions and team meetings. Stakeholder Communication: Report any customer feedback or concerns to the senior operator or coordinator. Assist in communicating with the public during routine operations or emergencies as needed. Resource Management: Efficiently use and maintain equipment, tools, and materials required for mechanical wastewater treatment operations, reporting any damages or needs for replacements. Other: Perform overtime and undertake additional tasks as needed, consistent with the role's level and the individual's skills and experience. Asset & Infrastructure Management: Responsible for the operation and fault response to the authority’s mechanical treatment systems including inlet works, aeration assets, storages and discharge facilities. Organisational Relationships This role reports to the Coordinator Mechanical Wastewater Treatment and liaises with all internal stakeholders, peers in water corporations or local government, government agencies and members of the public. Accountability and Extent of Authority Accountable to the Mechanical Wastewater Treatment Coordinator for the performance of responsibilities and duties. Accountability: Responsible for the hands-on execution of mechanical wastewater treatment tasks, accurate data entry, adherence to operational procedures, and maintaining safety standards during daily operations. Authority: Execute tasks as instructed. Utilise AMIS, GIS, and SCADA for day-to-day operations and data entry. Alert senior roles of any system anomalies or potential issues. Contribute to team discussions by providing on- ground insights and observations. Report any safety concerns immediately and suggest improvements based on operational experience. Judgement and Decision Making Uses judgment to carry out tasks efficiently, ensuring correct data input into AMIS, GIS, and SCADA. Quickly identifies and reports any operational or data inconsistencies. Makes day-to-day decisions based on operational procedures, prioritising safety and the stability of the mechanical wastewater treatment network. Relies on training and experience to navigate routine challenges and consults with superiors on more complex issues. Specialist skills and knowledge Knowledge and expertise in Activated Sludge Process (ASP) wastewater treatment operations. Demonstrates capability in conducting routine system checks and data entries, ensuring accurate and efficient reporting. Familiar with the operation and basic troubleshooting of AMIS, GIS, and SCADA systems. Experience in wastewater treatment sampling and testing activities. Experience operating plant and machinery essential for mechanical wastewater treatment activities. Adheres to established safety and operational standards. Management Skills Exhibits effective self-management by prioritising and completing tasks on schedule. Meets performance standards consistently and seeks feedback for improvement. Ability to follow OHS policies and procedures with knowledge in the Corporation’s safe working systems. Manages time efficiently, handling multiple duties, and communicates challenges promptly. Adapts to changes in workload, ensuring tasks align with team goals. Interpersonal Skills Maintains effective communication and negotiation abilities. Works effectively with a range of teams and stakeholders. Handles public and customer interactions with tact and professionalism. Partners effectively with contractors for project execution. Qualifications and Experience Certificate III in Water Industry Operations or substantial experience in the water industry and demonstrated progress towards achieving these qualifications. Current Driver’s license which includes medium rigid truck License. High risk work licenses and/or competencies. Requirements of Employment Employees of Ensuring the Health, Safety and Wellbeing of yourself and others Take all reasonable actions to ensure the health, safety and wellbeing of yourself and others in the workplace. Adhere to training. Report all incidents regardless of the severity and participate in incident debriefs. Proactively focus on your physical and mental wellbeing. Protecting the Environment helping our communities build resilience and adapt to climate change. This will be demonstrated through continued emissions reduction, climate adaptation and environmental stewardship. Data Privacy As a Victorian government organisation, 2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East Water collects and handles the personal information of current and future employees and customers. Privacy Statement can be found on our website.