Overview
We are seeking an enthusiastic and motivated HR & Payroll Support Officer to join our team on a full-time, permanent basis at our corporate head office in Gordonvale. Reporting to the Group HR and Payroll Manager, this role provides comprehensive administration support across a wide range of human resources and payroll functions, ensuring compliance, efficiency, and a positive employee experience across MSF Sugar.
Key Responsibilities
- Provide proactive and efficient administrative support to the HR and Payroll teams
- Maintain accurate HR records, including contracts, personnel files, and compliance documentation
- Assist with end-to-end payroll processing, including timesheet review and leave tracking, ensuring accuracy and confidentiality
- Support the preparation and distribution of employment contracts, offer letters, and HR documents in line with company policies and legislation
- Act as a first point of contact for employee queries regarding payroll, advantages, and HR policies, providing guidance or escalating where necessary
The ideal candidate will have
- Qualification in HR, Business, or a related discipline
- Experience in HR or payroll administration
- Current Queensland Driver’s Licence
- Strong administrative and organisational skills
- Excellent verbal and written communication skills
- High attention to detail
- Demonstrated ability to maintain confidentiality
How to Apply
ClickApply and upload your resume along with a cover letter.
Culture
At MSF Sugar, we value more than just skills—we seek individuals who embody our core company values in their daily work:
Excellence – Striving for continuous improvement and outstanding performance.
Innovation – Embracing new ideas and smarter solutions.
Integrity – Acting with honesty and strong moral principles.
Trustworthiness – Building confidence through reliability and consistency.
Care & Accountability – Taking responsibility for our actions and supporting those around us.
We are committed to fostering a workplace culture where these values drive success, collaboration, and a positive impact on our industry.
What We Offer
Joining MSF Sugar means becoming part of a team that prioritises safety, well-being, and professional growth. Here’s what you can expect:
A Supportive Team Culture – Work with passionate and collaborative colleagues.
Strong Safety Commitment – Your well-being is our top priority.
Partner Discounts – Enjoy savings on various products and services.
Company-Supplied Uniforms & PPE – We provide the gear you need to work safely and comfortably.
Health and Wellness – Access resources that support your physical and mental well-being.
Our Company
MSF Sugar is a leading agribusiness company – we are an integrated grower, processor, marketer and exporter of raw sugar and supplier of renewable energy. With heritage in Australia spanning more than 125 years, we are committed to developing the sugarcane industry in Australia and pursuing opportunities in the biofutures sector.
Our Corporate Head Office is located in Gordonvale, just south of Cairns, with major milling assets in the Far North. We are part of the Thai-based Mitr Phol Group. Our current assets include several sugar mills, support infrastructure, and a 100% renewable sugarcane fibre-based power facility that supports the region.
Applicants will be required to undergo pre-employment Drug and Alcohol testing.
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📌 HR & Payroll Support Officer
🏢 MSF Sugar
📍 Cairns Regional