Job details
Location: Newcastle Salary: $34.59 per hour Job Type: Contract Discipline: Call Centre & Customer Service
Reference: V-128657 Posted: 17 days ago
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Job description
Contact Centre Operator
* $34.59 per hour + super
* Initial 6 month contract
* Full time - 35 hours per week
* Rotating roster (Mon - Sun, 6am - 10pm)
We are looking for an experienced Customer Service Representative to join a NSW government client based in Newcastle on a 6 month contract.
About the Role
* Delivering outstanding customer service through clear communication and attention to detail.
* Utilising intermediate computer skills across various operating systems.
* Collaborate with team members and other departments to resolve complex issues and improve the customer journey.
* A strong understanding of confidential information handling, adhering to organizational and legal standards.
Skills & Experience
* 2+ years of Customer Service experience
* Strong organisational skills and attention to detail.
* Intermediate computer skills - proficient in Microsoft Office
* Excellent written and verbal communication skills.
How to Apply
Click APPLY if you are interested
Please note: Only shortlisted applicants will be contacted.