Associate Director, Consumer Credit and Governance Optus is an Australian telecommunications company, delivering over 11 million services to customers daily across mobile, broadband and digital solutions.
Join Optus' Group Finance and Corporate division to lead strategic credit risk management within a high-performing Billing and Credit team.
In this senior leadership position you'll define and drive credit risk strategy, shape lending frameworks and embed risk appetite across customer and product segments.
You'll oversee credit decisioning governance, lead portfolio performance improvements and ensure alignment with financial, regulatory and societal obligations.
Location: Sydney or Melbourne What you'll do Define and translate credit risk appetite into portfolio-level strategies and consumer credit policies.
Drive portfolio performance, including remediation initiatives and delivery of AOP-aligned outcomes.
Lead model and policy initiatives, specifying business requirements and partnering with technical teams for delivery.
Manage governance and compliance, including committee engagement, audit responses, and stakeholder communications.
Influence product and collections strategy through a risk lens to ensure alignment with credit frameworks.
Represent credit risk in senior executive forums, product planning and performance reviews, escalating material credit events as needed.
What makes you perfect for the role Degree in Actuarial Studies, Data Science, Statistics or related field.
8+ years in credit risk or advanced analytics leadership roles.
Expertise in statistical modelling, ML/AI techniques and decision science, with strong skills in Python, R, SQL, Databricks and model deployment frameworks.
Deep understanding of credit decisioning architecture, model governance and risk policy frameworks, with experience in deploying and monitoring models at scale.
Proficiency in Power BI, Tableau, PowerPoint and Excel for reporting and stakeholder engagement.
Strong leadership and team-development capabilities, with executive-level communication skills and the ability to influence senior stakeholders.
Deep understanding of risk governance and compliance, combined with strategic thinking and strong commercial insight.
What's in it for you Competitive remuneration and employee discounts.
80 $ monthly credit and 25 % off Optus products and unique shopping discounts with our retail partners.
Flexible working arrangements – three days in office, two days remote.
Vibrant and collaborative campus including cafés, convenience store, chill-out zones, GP, post office, gym and on-site childcare.
Competitive leave policies, including additional "Connected" days to focus on culture, family, health or community.
Inclusively-neutral paid parental leave up to 16 weeks.
Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee-led networks and diversity initiatives such as Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Wellbeing support – free access to counselling and support services, 24/7 in-person, by phone, SMS or video.
Free Optus bus from Macquarie University Metro Station (every 6-8 min) – morning and afternoon (Sydney Office only).
At Optus, we are strengthened by others and that means valuing diversity and saying "yes" to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, linguistic and disability backgrounds, LGBTQIA+ community, former armed forces personnel and Aboriginal and/or Torres Strait Islander peoples.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call ************.
We'll contact you within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit Seniority level: Director Employment type: Full-time Job function: Finance and Sales Industries: Telecommunications #J-*****-Ljbffr