Technical Consultant – Intelligent Information Management (Fixed term contract)
Technical Consultant – Intelligent Information Management (Fixed-term contract), Full Time, NSW
About Us
Konica Minolta is creative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions.
About the role
We are currently seeking a proactive and technically skilled Technical Consultant to join our Intelligent Information Management team. This role combines expertise in OpenText products (eDocs, Core, xECM, Content Manager, etc), Box, Microsoft SharePoint and workflow automation platforms to deliver tailored document and process solutions to clients and provide Level 2/3 support where needed. Reporting to the National Manager - IIM Services, you will play a key role in maintaining digital environments, supporting governance and compliance, and implementing intelligent information management solutions that enhance operational efficiency. Please note that this role is a fixed-term contract covering parental leave.
Key Responsibilities
- Provide day-to-day support and troubleshooting for clients in platforms such as OpenText products (eDocs, Core, xECM, Content Manager, etc), Box & Microsoft SharePoint.
- Configure and deploy document management and workflow automation platforms (ECM/BPM)
- Maintain permissions, metadata, document integrity, and site structures
- Analyse client requirements and design tailored IIM solutions
- Deliver technical documentation, training, and workshops
- Support the team with SAP Project Systems project registration, time sheet issues etc
- Collaborate with internal teams, vendors, and clients to ensure seamless solution delivery
- Monitor usage, generate reports, and contribute to governance frameworks
- Stay current with industry trends and compliance requirements
Who are we looking for?
- Demonstrated experience in a similar role.
- Proficiency in OpenText products (eDocs, Core, xECM, Content Manager); knowledge/skill with Box, Microsoft SharePoint is desirable and will help you stand out.
- Experience in system integration, and technical support.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with excellent organisational and documentation skills.
- CRM and digital collaboration tool proficiency.
- A proactive mindset with a passion for innovation and continuous improvement.
What can KM offer you?
We’re proud to be Certified by Great Place To Work, reflecting the commitment we make to building a positive, inclusive and empowering culture.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
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📌 Technical Consultant – Intelligent Information Management (Fixed term contract)
🏢 Konica Minolta
📍 City of Sydney