Number of Positions Available
1 position.
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here—providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programmes, including withdrawal management, residential and non-residential rehabilitation, and harm reduction programmes. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
About the Role
As a Program Administrator, you'll play a key role in keeping the Northern Victoria AOD Services Program running smoothly by bringing together reception, finance, quality, and operational support to ensure staff and clients experience a seamless, well-coordinated service. Reporting to the Residential Services Site Administrator, we have a 0.4 and 0.5 FTE permanent part‐time positions available (15.2 and 19 hours per week), located in Bendigo, VIC.
How You Will Make An Impact
* Provide frontline reception support by managing incoming calls, greeting visitors, and coordinating client arrivals with staff.
* Oversee end‐to‐end finance tasks including invoicing, reconciliations, Centrepay set‐ups, client payments, and liaison with suppliers and finance teams.
* Maintain quality and accreditation processes by supporting staff, coordinating administrative functions, and assisting with new‐staff induction.
* Deliver broad programme administration through document preparation, resource management, meeting support, record maintenance, mail handling, property management and oversight of shared assets and fleet vehicles.
* Support WHS compliance by coordinating site maintenance, monitoring safety equipment, maintaining audit readiness, and assisting with ergonomic and emergency preparedness needs.
What You Will Bring
* Demonstrated experience in reception/administration tasks and responsibilities.
* High level interpersonal and excellent verbal and written communication skills with the ability to liaise and build strong relationships with a diverse range of stakeholders.
* High attention to detail with proven ability to maintain confidentiality of service users and professionally handle sensitive data and information.
* High level time management and organisational skills with a proven ability to clarify roles and responsibilities of self and team members whilst monitoring task completion to ensure objectives and priorities are met.
* Well‐developed knowledge of administration specific skills, e.g., Word, Excel, IT, finance management, security management and utilising technology and software applications effectively in accordance with task requirements.
* Knowledge of health and safety responsibilities and commitment to performing duties in a safe manner to ensure safety of self and others.
* Relevant business qualification such as Certificate IV or Diploma in Business Administration (desired).
* A current Employee Working with Children Check is a mandatory requirement.
* A current Victorian Driver's Licence.
* Intermittent travel across rural Victorian sites is required.
What We Offer
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous paid parental leave for primary (12 weeks) and secondary carers, Purchase Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programmes or activities.
* Flexible working arrangements.
* Access to EAP and health & wellness initiatives, including Fitness Passport.
* Aboriginal and Torres Strait Islander supports such as Burra Burra Network (pastoral care network), cultural events, Sorry Business and ceremonial leave (up to 10 days).
* Ongoing training and development opportunities that enhance on‐the‐job skills and proficiency.
* Rewarding and fulfilling purpose‐driven careers that have positive and sustainable/social impacts.
How to Apply
If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child‐facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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