Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.
The Position
* Lead and manage all aspects of the Amenity Services Melbourne operations, ensuring alignment with the requirements of our client.
* Proactively work towards exceeding the client's expectations and achieving the expected 5-star standard through hands‑on leadership, team training, and personal standards.
* Oversee the operational aspects of catering, meeting room booking processes, kitchen operations, front of house service, and reception services.
* Effectively align systems and procedures in line with contractual agreements for our Melbourne location.
* Manage performance of the team, ensuring solid standards and continuous improvement.
* Identify and report hazards and ensure appropriate measures are undertaken to eliminate or minimise the risk of incidents occurring in the future.
* Ensure the client set KPIs are met or exceeded.
The Person
* Essential Experience in delivering 5-Star hospitality (ideally Fine Dining, 5-Star Hotels, or high‑end Corporate Hospitality).
* A minimum of 5 years of experience in leading and managing teams of service professionals.
* Possesses a strong Culinary Background (formal training or extensive experience is highly regarded).
* Is uncompromising in the pursuit of high levels of customer satisfaction to deliver a 5-star experience every time.
* Highly experienced in utilising Booking systems and Procurement systems, and possesses excellent presentation skills.
* Demonstrated solid track record in Performance Management.
* Pre‑Opening Experience of Hospitality spaces (ideally in a Leadership role) is highly desirable.
* Strong and effective leadership skills; the ability to support, motivate, effectively manage and communicate with individuals from diverse backgrounds.
The Benefits
* Career Growth – Unlock your potential with our career pathway and my learning programs within Compass Group.
* Paid parental leave opportunities.
* Salary packaging options to make your dollar go further – secure your future.
* Easy access to 100+ retail discounts through our Maxxia partners.
* Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
* Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more
* A chance to join an ecologically and socially forward operation.
* Senior Management recognition programs run for our team members.
As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. To be recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry's best.
Apply Now
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or *******@compass-group.com.au.
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