Description
Are you an expert in workers compensation ready to make a real impact for clients? At WTW we are seeking an Account Executive who will be at the forefront of delivering tailored workers compensation. In this role you'll manage key client programmes, provide strategic advice on claims and premiums, and help organisations navigate the complexities of workers compensation across Australia. If you thrive on building client relationships, driving results, and shaping the future of workers compensation we want to hear from you.
The Role
* Manage clients workplace risk programmes ensuring the delivery of high‑quality services
* Provide outsourced return‑to‑work support services for a range of clients
* Maintain comprehensive client data and update accordingly
* Produce analytical written reports for clients
* Complete premium renewals and policy placement of national workers compensation insurance
* Undertake premium forecasting
* Maximise the revenue generated from the existing client base by continual analysis of client profitability and maximisation of group functions
* Support WTW in seeking and securing new business opportunities through cross‑selling of broader WTW service offerings
* Adhere to all compliance and business processes
Qualifications
* Previous experience in a workers compensation role or similar within an insurance or self‑insurance environment, preferably in Queensland
* Demonstrate a comprehensive knowledge of workers compensation claims principles and processes and ideally understand how these vary by state
* Ability to identify key policy/premium influencing factors and provide support to the claims process
* Strong Microsoft Office/Excel skills
* Excellent report writing and correspondence skills
* Strong verbal and written communication skills to provide clear explanation to clients when required
* A customer‑centric approach to work
* Proactive time‑management skills and a proven record of prioritising workloads and meeting deadlines
* Demonstrated experience delivering accurate services on time to ensure service and quality standards are met
* Tertiary qualification in allied health or equivalent work experience desirable
Key Skills
* Business Development
* Customer Service
* Revenue Growth
* ABC Analysis
* Account Management
* Communication
* CRM
* Excel
* Salesforce
* PMP
* Customer Relationships
* Business Relationships
* Sales Goals
* Sales Process
* CPA
Why Join WTW
* Annual bonus
* Company‑paid salary continuance insurance
* Life and TPD insurance
* Hybrid working
* Networks (Gender Wellbeing Pride)
* Career growth, internal opportunities and development programmes
At WTW we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of in‑person and in‑office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one‑size‑fits‑all solution.
At WTW we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative; it's fundamental to everything we do. We are an equal‑opportunity employer committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email.
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