Senior Receptionist – Canberra
At Civium, we believe first impressions matter. As our Senior Receptionist, you will play a pivotal role in delivering genuine, high-quality service experiences and setting the tone for every interaction. As the first point of contact for our organisation, you will represent the Civium brand with professionalism, warmth, and confidence every day.
We currently have a full-time opportunity based in our modern, centrally located Canberra City office.
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About the Role
This is a front-of-house position that requires proven reception experience. Your presence, organisation, and attention to detail will make a meaningful impact, ensuring every client, visitor, and team member experiences a seamless, professional, and welcoming environment from the moment they arrive or make contact.
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Key Responsibilities
* Welcome and greet all visitors in a professional, friendly, and polished manner
* Answer high volume incoming calls promptly and courteously, directing enquiries or taking accurate messages
* Coordinate meeting rooms, bookings, and room set-ups
* Maintain presentation standards across reception, kitchen, and common areas
* Monitor and replenish office supplies and consumables
* Complete extensive and accurate data entry, including call notes, messages, and administrative records
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About You
* Minimum 2 years' experience in a professional reception
* Demonstrated experience in a professional reception or front-of-house role (essential)
* A genuine passion for delivering exceptional customer service
* Proven ability to complete accurate, high-volume data entry
* Strong verbal and written communication skills
* Highly organised with excellent time-management abilities
* Confident multitasker who can manage competing priorities
* Professional, polished, and welcoming presentation
* Calm, composed, and solutions-focused, even under pressure
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Why Civium
At Civium, we attract, retain, and promote people who live our values, take pride in their work, and are committed to delivering outstanding experiences—every interaction, every day.
If this sounds like you, we would love to hear from you.
Please submit a one-page pitch outlining why you are the ideal candidate to join Civium.
Only candidates who meet the role requirements and have addressed the selection criteria within their one-page pitch will be considered. Only shortlisted candidates will be contacted for interview.