ABOUT THE JOB
Bar attendant position across the Front Bar and Saloon Bar; requires exemplary customer service. The role is casual on a 7‐day rotating roster, with day and night shifts, majority finish no later than 9pm. Must be available for public holidays and have an opportunity for increased hours and career development.
This position requires evidence of Responsible Service of Alcohol (SA) and prior hospitality experience.
* Ensure excellent and professional customer service at all times
* Set up and reset specific activities as directed
* Undertake general waiting and service duties of food and beverages
* Proficient in the professional service/supply, dispensing/mixing of liquor and other alcoholic and non-alcoholic beverages
* Ensure food, coffee & beverage presentation to the guests is to the required standard
* Ability to mix a wide range of sophisticated cocktails
* Ability if required to attend TAB or electronic gaming terminals
* Communicate and liaise with team members, kitchen, and other areas of operations
* Efficient and thorough knowledge of the point of sale operating system
* Must participate and achieve targets of add‐on sales, up‐selling, and spend per head
* Maintain the clean and neat presentation of the work area – bar and/or restaurant area(s) by adherence to all operating policy and procedures
* Follow Standard Operational Procedures and/or Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012
* Ensure personal compliance with Responsible Service of Alcohol (RSA)
* Any other duties directed by Management
ABOUT YOU
Evidence of Responsible Service of Alcohol (SA) and a friendly, approachable character with excellent communication skills and initiative.
* Flawless customer service with a consistently positive attitude
* Reliable, flexible, and excellent communication skills
* Proficient English language skills
* Eager to learn, grow and develop
* Knowledge of relevant work health and safety legislation and food safety standards
* Competent and trustworthy cash handling skills
Mount Gambier 5290
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