OverviewJoin to apply for the Software Maintenance Engineer role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.
Our customers include leading public cloud and silicon providers, and industry leaders across sectors.
The company is founder-led, profitable, and growing.
We have a global, distributed team with 1200+ colleagues in 75+ countries; most roles are not office-based and teams meet periodically in person to align on strategy and execution.This role is a remote position with teams in all time zones.
You will work in a dynamic and exciting engineering role in Linux-based infrastructure and applications across the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes, and related open source applications.
It is an prospect to build breadth across Ubuntu and the open source applications used by large enterprise customers.This role involves troubleshooting and upstream bug fixes, with the ability to work at multiple stack levels, including kernel and various languages, to address software issues.
You will help troubleshoot and drive issues to resolution with workarounds, guidance, and upstream bug fixes released upstream and in Ubuntu.Location: This is a remote role; we operate across time zones.ResponsibilitiesResolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source softwareMaintain close working relationships with Canonical's Field, Support and product engineering teamsParticipate in upstream communitiesDevelop bug fixes, backport patches, and collaborate with upstream for inclusionReview code produced by other engineersDemonstrate good judgment in technical methods and techniquesPrioritize work and manage time effectively against prioritiesParticipate in team discussions to improve processes, tools, and documentationMaintain clear, technical and concise communicationsWork from home and travel internationally up to 10% of work time for team meetings, events and conferencesWhat we are looking forAn exceptional academic track recordBackground in Computer Science, STEM or similarExperience with Linux and open source softwareExperience with at least one of Python, Go, C or C++ on LinuxA drive to learn unfamiliar technology and deep-dive difficult issuesWillingness to travel up to 4 times a year for internal eventsNice-to-have skillsYou love technology and working with brilliant peopleYou are curious, flexible, articulate, and accountableYou value soft skills and are passionate, enterprising, thoughtful, and self-motivatedYou have interest in, or willingness to learn about: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systemsWhat we offerDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance Programme & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source.
As the company that publishes Ubuntu, we are changing the world of software.
We recruit on a global basis and set a high standard for people joining the company.
Most colleagues have worked from home since our inception in 2004.
Working here challenges you to think differently, work smarter, learn recent skills, and raise your game.Equal opportunity employerWe are proud to foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
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📌 Software Maintenance Engineer
🏢 Canonical
📍 Ballarat