We are looking for our next Director of First Impressions to work at our Brunswick office as an Assistant Property Manager / Receptionist.
Why join Nelson Alexander?
At Nelson Alexander, we don't just talk about putting people first, we live it. As a wholly owned business (not franchised) with over 50 years of history, we're built on trust, transparency and doing the right thing. Our people are supported to grow, backed by industry‐leading training through the Nelson Alexander Academy, and connected through initiatives like WINA (Women in Nelson Alexander). We offer a supportive environment where you can build your career in property management with clear progression pathways.
The opportunity
We're looking for an Assistant Property Manager/Receptionist to join our Brunswick team. This is a fantastic opportunity for someone early in their property management career to gain hands‐on experience across all aspects of the portfolio, while being supported by an experienced team.
What You'll Be Doing
* Assisting with all reception duties – answering calls and delivering a high standard of customer service to our customers
* Supporting our Property Managers with conducting routine inspections and open for inspections
* Preparing inspection reports and maintaining accurate records
* Supporting Property Managers with day‐to‐day portfolio tasks
* Assisting with leasing processes, including application follow‐ups
* Coordinating maintenance and liaising with renters and rental providers
* General administration and team support
What we're looking for
* MUST HAVE Agents Representative Certificate
* Strong communication and customer service skills
* Highly organised with good attention to detail
* Proactive, reliable and eager to learn
* Valid driver's license and reliable vehicle
* Working Monday‐Friday in the office with some Saturdays (1 in 6 as required by the business).
What you'll get in return
* No portfolio initially, with a clear pathway to Property Manager
* Ongoing training and development through Nelson Alexander Academy
* Hands‐on exposure to all aspects of property management
* Paid parental leave after qualifying service
* Employee Assistance Program (Mind Room)
* Supportive, team‐first culture
If you're looking to take the next step in your real estate career and build towards a Property Manager role, we'd love to hear from you.
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