Support Coordinator Job Description
The Support Coordinator role is a vital part of our organization's mission to provide assistance and support to individuals in need.
Our team provides 24/7 support from a dedicated team of safety, medical and mental health professionals. In critical situations, we offer on-the-ground assistance to manage time-sensitive incidents.
We are seeking an experienced individual with recent or current experience in Australia within emergency services, military and/or security-related work. The ideal candidate will have a strong network of contacts in the local area, high self-awareness, motivation, and self-management skills.
Key Responsibilities:
* Conduct stakeholder engagement to support operational outputs as directed
* Nurture partnership relations, engagement and training
* Provide input to operational procedures and network management
* Conduct emergency and non-emergency support responses as required to support the network of responders in your area
Requirements:
* Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
* A high level of self-awareness, motivation and self-management
* The ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
* The ability to work a flexible, on-call roster
Benefits:
Our Support Coordinators enjoy generous compensation for both on-call availability and incident response, plus the opportunity to be part of a dynamic and growing team that makes a real difference in people's lives.
About Us:
Our organization has a proven track record of delivering innovative solutions to complex problems, and we're committed to ongoing growth and development. If you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing.