Business Operations Coordinator (4-Day Week, Remote)
CHOCOLATES ON YOUR PILLOW PTY. LTD. – Mackay QLD
Job Type: Permanent position | Part time position
Job Description
Work From Home - Australia Wide | Small Australian Business | Stable & Structured Role
About the Role
We're looking for a highly organised, dependable coordinator to help keep our operations running smoothly behind the scenes. This is a practical, hands-on role – one day you'll be booking a driving lesson or arranging a plumber, the next you'll be managing vehicle registrations, property utilities or travel plans. You'll work from home, following clear processes, managing multiple priorities, and keeping our systems and records up to date.
If you take pride in staying organised, solving problems calmly, and helping things run efficiently, you'll thrive here.
About Us
Exact Labour Hire is a small, family-owned Australian business providing ethical, fully compliant workforce solutions across hospitality, agriculture, logistics, food processing and manufacturing. We're an Approved Employer under the PALM Scheme, supporting workers from the Pacific and beyond with safe housing, reliable transport and structured employment. We operate with integrity, care and precision — and we value people who do the same.
Your Responsibilities
Coordinate day-to-day operational tasks across accommodation, vehicles, travel and utilities
Manage property leases, inspections, maintenance and contractors
Arrange and track utilities, internet and vehicle registrations
Support workers transferring overseas licences to Australian licences
Organise travel logistics for worker arrivals and departures
Maintain accurate daily Excel records of completed actions and updates
Communicate clearly with workers, suppliers and service providers
Participate in the after-hours phone roster (4 nights per fortnight) for urgent operational calls
Contribute ideas to improve systems and efficiency
About You
Naturally organised, reliable and calm under pressure
Enjoys structured, practical work and clear processes
Can juggle multiple priorities with accuracy and attention to detail
Finds satisfaction in getting things sorted, fixed and finished
Confident communicating by phone and email
Skilled in Excel and data tracking
3+ years' experience in operations, logistics or administration coordination
Holds a current driver's licence
Comfortable working independently from home
What We Offer
4-day work week (choose Tuesday, Wednesday or Thursday off)
Remote role – work from home anywhere in Australia
Laptop and phone provided
Supportive, small-team environment with clear systems and expectations
Competitive salary + 12% super + $100/night after-hours allowance
Minimal to no travel
Opportunity to grow into a senior coordination role as the business expands
Role Details
Hours: 9:30 am – 5:30 pm, four days per week
Location: Remote (home-based)
Employment Type: Permanent Part-Time (0.8 FTE)
Why Join Us
You'll join a small, stable business that values integrity, organisation and care. This role is ideal for someone who enjoys being the calm, capable organiser — the person everyone can rely on to keep things moving.
You'll have flexibility, stability, and the satisfaction of knowing that your work makes a real difference every day.
How to Apply
Apply and attach your résumé and a short cover note explaining why this sounds like the right role for you.
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