Job Title: Business Transformation Specialist
Key Responsibilities
* Develop and implement comprehensive change management strategies to support successful delivery and adoption of information management solutions.
* Lead the development of communication, engagement, and training materials to ensure staff awareness, understanding, and commitment to new information practices.
* Partner with senior leaders, business unit representatives, and project stakeholders to build sponsorship and drive organisational readiness.
* Conduct change impact assessments and stakeholder analyses to identify potential resistance and develop appropriate mitigation strategies.
* Coordinate and deliver training programs, workshops, and awareness sessions to build user capability and confidence.
* Develop and maintain effective working relationships across the agency to facilitate collaboration and alignment between technical and business areas.
* Monitor and report on change readiness, adoption, and benefits realisation to support project success and continuous improvement.
* Provide expert advice to project leadership on communication and engagement strategies that will enhance the likelihood of sustained behavioural and process change.
Requirements
* Demonstrated experience delivering organisational change in ICT, digital transformation, or information management projects.
* Strong understanding of records and information management principles, including familiarity with enterprise electronic document and records management implementations or tools such as SharePoint Online.
* Demonstrated ability to develop and execute change and communication strategies aligned to project objectives and organisational culture.
* Skilled in stakeholder engagement, influencing senior leaders, and building networks across diverse business units.
* Strong facilitation, coaching, and presentation skills, with the ability to translate technical or process change into clear, relatable messages.
* Experience developing and delivering training and end user adoption programs to support system rollouts.
* Sound knowledge of change management frameworks and methodologies.
Benefits
This role offers opportunities for professional growth and development, as well as a chance to make a meaningful contribution to the organisation's success.