Administration - Scheduling Bookings Apply now Join Our Award-Winning Team at GC Pest Control!
Are you a proactive, detail-oriented, and customer-focused professional? Do you thrive in a fast-paced environment where scheduling, multitasking, and client engagement are key? If so, GC Pest Control wants YOU to join our team as an Administration - Scheduling & Bookings
Why Join Us?
At GC Pest Control, we're more than just a pest control company; we're customer-centric bug warriors with over 1000+ 5-Star Google Reviews.
Award-Winning Team: Australian Trades Small Business Champion Winner & Finalist and Pest Manager of the Year Finalist 2024
Great Work Culture: Team events like Mini Golf, Axe Throwing, Sailing, and Family Picnics!.
Employee Perks: Team rewards and a positive supportive work environment.
About the Role
As our Administration - Scheduling & Bookings, you'll be the heartbeat of our office -the key link between our clients and our pest control technicians. Your role will include:
* Scheduling & Coordination: Efficiently book and manage technician schedules to ensure smooth daily operations.
* Client Communication: Answer inbound calls, assist customers with enquiries, and provide exceptional service.
* Lead Management & Follow-Ups: Engage with potential customers to convert enquiries into bookings.
* Data Entry & Workflow Management: Accurately record bookings, job details, and technician assignments in our system.
* Invoicing & Payment Assistance: Assist with invoicing, follow-up on outstanding payments, and ensure accurate financial records.
* Proactive Client Engagement: Follow up with clients for service reminders and maintain customer relationships.
About You
To thrive in this role, you should be:
* Highly Organised: Able to manage multiple tasks while maintaining accuracy.
* A Strong Communicator: Confident and professional over the phone and via email.
* Proactive & Adaptable: Able to think on your feet and find solutions in a fast-paced environment.
* Tech-Savvy: Comfortable using job scheduling software, CRMs, and Microsoft Office.
* Team Player: A positive attitude and a willingness to collaborate with others.
Experience in scheduling or administration within the service industry (such as pest control, trades, or home services) is highly preferred.
Why Work With Us?
* Full-Time Stability - Secure a long-term role with a growing company.
* Join a Trusted & Highly Rated Company - Be part of an award-winning team with 1,000+ 5-star Google reviews, known for exceptional service and customer satisfaction.
* Supportive Team Culture - Work in a fun, energetic, and inclusive environment.
* Immediate Start Available - We're ready to welcome the right candidate ASAP!
* Onsite Parking
Ready to Apply?
If you're ready to kickstart your career with a company that values your skills and contributions, apply now!
We can't wait to meet our next superstar Office Administrator - Scheduling & Bookings!