House leader-Youth Residential Services (Kalgoorlie)
Location: KalgoorlieEmployment Type:Part-timeOrganisation: Outcare
About us
Outcare is a leading provider of services across the justice, child protection and family support systems in Western Australia.
Outcare is part of the PeopleKind Group which leads a diverse and growing group of purpose organisations that deliver services encompassing disability, housing, allied health, justice, child protection and at risk youth.
We support people experiencing mental health issues, family and domestic violence, the impacts of trauma and intergenerational disadvantage, vulnerable housing and a range of other complex issues.
Outcare particularly focuses on these issues across the justice and child protection systems either through working to address the factors leading people into these systems, diverting them from entering or assisting them when they are in.
At Outcare we are committed to working alongside some of the most vulnerable West Australians and do this with a strong sense of focus, commitment and respect.
Outcare is embarking on a period of organisational transformation through its recently launched Outcare **** project.
This project will see significant changes across key priority areas positioning Outcare for sustained success into the future.
Make a difference in the lives of young people.
Our Youth Residential Team manages several residential houses providing 24/7 support for young people up to 18 years old with complex needs.
We empower young people to reach their full potential by helping them develop life skills, build confidence, foster social connections, and access education and training opportunities.
About the Role
As a House Leader, you will oversee the day-to-day management and administration of services and activities within your allocated home(s), creating a therapeutic and supportive environment.
You will ensure high-quality care tailored to each young person's individual needs, goals, and aspirations, while leading and mentoring a team of Residential Youth Support Workers.
This role requires resilience, empathy, and a non-judgmental approach to working with young people who may be experiencing mental health challenges, substance misuse, justice involvement, family and domestic violence, and risk of homelessness.
Why Join Us?
At Outcare, we value lived experience.
If your life journey has included challenges that you have learned from and you want to use that experience to help others, we would love to hear from you.
Key Responsibilities
Provide guidance, support, and mentoring to residential staff under the direction of the Team Leader.
Monitor client progress, participate in reviews, and ensure personal care plans are followed.
Foster positive relationships with clients to encourage engagement and feedback.
Maintain accurate documentation, including risk assessments, safety plans, and client files.
Collaborate with the Team Leader on operational performance, budgets, rostering, and incident investigations.
Promote a culture of safety, teamwork and customer service.
Build strong relationships with external agencies for referrals and networking.
What We are Looking For
Experience in residential care or similar environment.
Strong leadership and communication skills.
Ability to work within a trauma-informed care model.
Resilience and commitment to supporting young people with complex needs.
Understanding of National Standards for Disability Services.
Ready to make an impact?
Apply now and help us create safe, supportive homes where young people can thrive.
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