As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
We are currently looking for a Store Manager to lead our Birtinya team.
No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.
At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.
Join us in guiding our customers through the exciting process of styling and personalizing high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.
You will also be joining Australia's Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.
Why us?
* Uncapped, monthly bonus scheme!
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
* Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counseling services for you and your family through our Employee Assistance Program.
* Clear career pathways for your role, with national and global progression opportunities.
Your responsibilities
* Provide leadership, coaching and support to your team to help them achieve store targets
* Cultivate a culture of continuous improvement through hands on coaching and development
* Manage day-to-day retail operations including stock management, team scheduling and performance tracking.
* Ensure every customer interaction is welcoming and knowledgeable
* Build and maintain a positive, inclusive and motivating work environment for your team
* Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact
About you
* You bring proven retail or customer service experience, with a strong track record of achieving results while delivering outstanding customer service.
* You're a natural problem‐solver with the ability to build strong, trusted relationships with both customers and team members.
* You have ideally had leadership experience and know how to motivate and develop others to reach their full potential.
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