The ideal candidate for this role will be an experienced commercial leader who has a proven track record of driving revenue growth and maximizing profit performance.
They will be responsible for developing and implementing a commercial strategy that covers all segments and channels, with a focus on maximizing total revenue and market share penetration.
This role will require the ability to work effectively with cross-functional teams, including Revenue Management, Sales, Marketing, and Public Relations, to drive business results and achieve key objectives.
The successful candidate will have a minimum of 5 years of experience in a senior revenue-generating or commercial services role, with a strong background in sales, revenue management, and marketing.
They will also have excellent communication and interpersonal skills, with the ability to present complex commercial strategies to senior-level executives and stakeholders.
In addition, they will have a deep understanding of the hospitality industry, including market trends and competitor analysis.
The Cluster Commercial Director will be a key business partner to the General Manager/Hotel Manager, working closely with them to drive business results and achieve key objectives.
They will also be responsible for managing a team of commercial professionals, providing coaching, development, and performance management to ensure they are equipped to deliver outstanding results.
The ideal candidate will be a strategic thinker with a strong analytical mindset, able to analyze data and make informed decisions that drive business growth.
They will also have excellent problem-solving skills, with the ability to think creatively and develop innovative solutions to complex commercial challenges.
The successful candidate will be a natural communicator, with the ability to build strong relationships with internal and external stakeholders, including owners, resort teams, and HWW matrix support teams.
They will also have a high level of emotional intelligence, with the ability to understand and manage their own emotions, as well as those of their team members.
The Cluster Commercial Director will be a key ambassador for the company, representing the brand at a regional and national level, and building strong relationships with key stakeholders.
The ideal candidate will be a motivated and driven individual, with a passion for delivering outstanding results and making a positive impact on the business.
They will be highly organized and efficient, with the ability to prioritize tasks and manage multiple projects simultaneously.
The successful candidate will have a strong attention to detail, with the ability to accurately analyze data and make informed decisions.
They will also have excellent time management skills, with the ability to work under pressure and meet deadlines.
Key Responsibilities:
* Develop and implement a commercial strategy that maximizes revenue growth and profit performance.
* Work closely with cross-functional teams to drive business results and achieve key objectives.
* Manage a team of commercial professionals, providing coaching, development, and performance management.
* Analyze data and make informed decisions that drive business growth.
* Develop and maintain strong relationships with internal and external stakeholders.
* Presents commercial strategies to senior-level executives and stakeholders.
* Consistently conforms to Hilton brand standards and corporate identity.
About the Role:
This is an exciting opportunity to join a dynamic and fast-paced organization, with a reputation for delivering exceptional customer service and driving business growth.
The ideal candidate will have a strong passion for the hospitality industry, with a desire to make a positive impact on the business and contribute to its continued success.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
Join our team and become part of a global organization that is dedicated to delivering outstanding customer experiences and driving business growth.
],