Role Summary
Job Description:
We are seeking an experienced receptionist to join our team. This is a full-time position with a 9-day fortnight, offering consistent weekday off for balance and wellbeing.
* Deliver seamless, high-quality front office experience.
* Support onboarding and training for new team members with clarity and consistency.
* Maintain and improve established protocols, systems, and workflows.
* Manage patient communication, scheduling, payments, and front desk processes with accuracy and care.
* Contribute to operational improvements and the continual enhancement of the patient journey.
Required Skills and Qualifications:
* Strong attention to detail and methodical approach to tasks.
* Warm, professional communication style and genuine interest in people.
* Confidence with structured processes and desire to maintain high standards.
* Collaborative mindset and pride in creating positive, dependable front office environment.
What We Offer:
* Well-defined, stable role with opportunities for development.
* Ongoing professional training and coaching with industry-leading mentors.
* Secure position within long-running dental practice.
* Team that values reliability, respect, and authentic contribution.