Velan Consulting Pty Ltd - Direct Supplier to both Federal and Private Clients. Velan Consulting active roles PD link: https://lnkd.in/g4T7cM9b
Senior Writer Technical Analyst (Multiple) | Canberra / Hybrid | Australian Citizen with Baseline Security Clearance is preferred | Contract.
Job Description:
The Department is seeking a Technical Analyst/Writer to join our dynamic team. This role is critical for bridging the gap between technical teams, business stakeholders, and end-users by producing high-quality documentation and supporting the development of our digital services built on .NET, Power Apps, and Dynamics 365. The successful candidate will have a keen eye for detail, strong technical acumen, and exceptional communication skills to translate complex technical concepts into user-friendly documentation and actionable insights.
Key duties and responsibilities
1. Configure and maintain Dynamics 365 and Power Apps solutions including workflows, business rules.
2. Collaborate with developers, architects, and product owners to understand system functionalities, integrations, and enhancements.
3. Analyse business requirements to document functional and technical specifications.
4. Participate in solution design discussions and provide insights into documentation needs.
5. Liaise with business users, product owners, and technical teams to gather requirements and ensure alignment between documentation and user needs.
6. Act as a conduit for translating technical jargon into business-friendly language.
7. Participate in defect triaging by analysing and prioritising issues raised during testing or in production.
8. Investigate, document and track defects to resolution, ensuring alignment with business requirements.
9. Collaborate with developers and testers to verify defect fixes.
10. Support release readiness by validating defect resolution.
11. Provide feedback on technical designs and proposed solutions for clarity and consistency.
Essential criteria
1. Excellent written and verbal communication skills.
2. Experience in using modelling and visual design languages such as BPMN, UML, SysML, SDL, flow charts, etc.
3. Experience in agile software delivery, including the production of agile artefacts, user stories, and participation in ceremonies.
4. Experience in producing system, security, and business documentation.
5. Experience with Microsoft Dynamics CRM and enterprise applications built on the platform.
6. Experience with agile project and team management platforms such as Jira, Azure DevOps, Asana, etc.
Desirable criteria
1. Relevant ICT qualifications or industry certifications.
2. Knowledge of the Microsoft cloud ecosystem such as Azure, Dataverse, Office 365, Power Platform etc.
3. Knowledge of the delivery of government grants and financial management processes.
Please email your cv in word format along with residency status, security clearance, location, availability details, role Preference, current & expected salary, reason for job change constraints if any - to : jobs@velanconsulting.com.au
Cheers,
Recruitment Team
Velan Consulting
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