Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertSelect how often (in days) to receive an alert:Company: VistaVista has made 2024 AFR Top 10 Best Places to Work for the 3rd year in a row!Our TeamThe Category Product Manager is responsible for developing and implementing the portfolio strategy to ensure that our products exceed the expectations of Vista customers. You must be an effective communicator with strong strategic and analytical capabilities who can influence and lead a broad set of senior leaders and partners across the ANZS and global product organization.The Category Product Manager role is based out of our Richmond office in Australia. While primarily remote, the successful candidate will be required to attend our Derrimut office at least one day per week.What You Will DoDevelop and improve the product portfolio strategy, identifying growth drivers, how Vista can satisfy customers, drive LTV in line with overarching business strategy, and attract new customers. This includes developing and introducing new products and managing the lifecycle of the current product assortment and experience.Obsess over the customer – demonstrate a deep understanding of the category, markets, customers, and use cases, including potential future use cases and growth opportunities for Vista to lead the market with solutions for key customer use cases.Product and portfolio quality – manage the end-to-end product lifecycle, including new product introductions, assortment optimization based on customer feedback, and proactive retirement of products. Adjust the portfolio to acquire new customers and retain existing ones, using metrics such as repeat rate, LTV, and market share improvement.Drive key demand elements of the product range – such as pricing, promotion (GTM strategy), merchandising, and product experience. Collaborate with VP in ANZS and global teams to optimize performance across all metrics using ratings & reviews, quality scores, and commercials.Build volume forecast for the portfolio – including NPI, for volume and budget creation. Complete fully phased forecasts based on market knowledge and customer behavior insights, and lead discussions with supply chain, finance, and third parties to minimize stockouts and optimize efficiencies.You’ll be measured on how well you:Drive growth – by leveraging new product introductions, site, channel, offers, pricing, and positioning to achieve growth goals.Delight the customer – by setting standards for product quality and customer experience.Learn, implement & guide – by redefining and advancing our product category through fact-based learning and experimentation, and mentoring junior team members and global partners in the ANZS market.Build engagement – by growing customer engagement through product and manufacturing expertise to increase market share and strengthen customer relationships.Deliver results – by leading multiple complex projects and achieving goals.Your QualificationsAt VistaPrint, we seek individuals who bring new insights and perspectives to our teams and enrich our culture.5+ years of experience in category management, product management, or program management.Bachelor’s degree or equivalent in business administration, marketing, or a related field.Customer-focused with strong strategic, critical thinking, project management, and collaboration skills.Experience in a fast-paced e-commerce environment is a strong plus.Proficiency in Excel, including pivot tables; SQL knowledge is a plus.Excellent verbal and written communication and presentation skills.Key AttributesStrategic attitude – experience in developing and leading business strategies, using insights to drive growth via customer LTV and acquisition, and operational efficiencies.Data-driven – comfortable using various data sources to evaluate performance, identify insights, and resolve root causes of issues.Customer obsessed – always considering the customer impact in decision-making.Strong influencer – demonstrated leadership and ability to align cross-functional partners.Ability to motivate change – from ideation to implementation to drive business results.Detail-focused – attentive to quality and data, with the ability to craft a clear growth story centered on customer loyalty and acquisition.Why You'll Love Working HereWe are an award-winning remote-first company, fostering an inclusive community and offering growth opportunities. Our Vista Behaviors exemplify the attributes that make us a strong, high-performing team.About UsVistaPrint is a design and marketing partner for millions of small businesses worldwide, providing comprehensive solutions to elevate their presence both physically and digitally. We are committed to making marketing and design accessible for every small business owner.Commitment to Diversity, Equity, & InclusionWe believe in the unique contributions of everyone in our diverse global organization. We promote an inclusive culture of fairness, respect, and belonging, working together to empower each other and foster innovation.Equal Opportunity EmployerVistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration regardless of race, color, sex, national or ethnic origin, age, religion, disability, sexual orientation, gender identity, or other protected categories.Job Segment: Product Manager, Supply Chain Manager, Category Manager, Merchandising, Operations, Retail
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