Lead Bakery Operations Manager
This is an exceptional opportunity to take on a senior leadership role within our bakery operations. As Lead Bakery Operations Manager, you will be responsible for the overall direction and management of our retail operations.
You will oversee all aspects of bakery operations, including inventory management, stock control, sales promotions, and in-store events. Your key responsibilities will include:
* Organising and controlling all bakery operations to ensure maximum efficiency and productivity.
* Managing inventory and stocks of essential items required in baking, daily reconciliation, banking, and other administrative duties as required.
* Collaborating with colleagues to align retail strategies with organisational goals.
* Overseeing and coordinating daily production operations of the bakery, ensuring consistent quality, freshness, and timely availability of our signature baked products.
* Developing and implementing strategies to drive sales and meet or exceed financial targets.
* Bakery product selection and setting up prices in consultation with colleagues by implementing competitive purchasing and pricing policies to reduce expenditure and increase sales.
* Organising sales promotions and in-store events to engage customers and increase revenue.
* Analysing sales and revenue reports and making forecasts to inform business decisions.
* Analysing market trends to identify opportunities for growth.
* Supervising and guiding colleagues towards maximum performance.
* Resolving staffing issues and stock discrepancies.
* Dealing with customer complaints to maintain the store's reputation.
* Ensuring the customer experience is positive, leading to new opportunities and repeat business.
* Contributing to a safe and positive work environment.
Requirements:
* Diploma or higher in a relevant field.
* At least three years of relevant experience may substitute for formal qualifications.
* At least one year of relevant experience.
Benefits:
* A competitive salary package commensurate with experience.
* The opportunity to continue learning and gaining experience.
* The chance to work with a hardworking and enthusiastic team.