Join the team supporting the commercial operations that help keep Cairns and Mackay Airports moving.
We connect people, places and experiences — and we're looking for a highly organised and commercially focused professional to support our Retail and Ground Transport teams across the airport network. This is an exciting opportunity to build your commercial coordination career within a fast-paced and dynamic operational environment.
As Commercial Coordinator, you will provide high-quality administrative and commercial support across retail and ground transport operations, helping drive commercial outcomes, stakeholder relationships and operational efficiency across Cairns and Mackay Airports.
ROLE HIGHLIGHTS:
This role focuses on supporting commercial operations, stakeholder coordination and compliance across Retail and Ground Transport functions.
Key responsibilities include:
* Providing accurate and well-organised administrative and commercial support to the Retail and Ground Transport teams
* Supporting leasing and commercial processes, including contract preparation and documentation management
* Coordinating billing, debt management and financial reporting processes
* Monitoring financial KPIs and preparing monthly reporting and revenue tracking
* Supporting governance reporting and audit programs
* Assisting with stakeholder coordination and ensuring compliance with agreements and obligations
* Supporting relationships with commercial tenants, retail operators and ground transport providers
* Maintaining accurate records, systems and documentation
* Assisting with regulatory and compliance reporting requirements
* Supporting continuous improvement initiatives across commercial operations
* Collaborating with internal teams and external stakeholders to support operational and commercial outcomes
This role offers the opportunity to develop broad commercial operations experience while contributing to a high-performing airport environment.
ATTRIBUTES WE VALUE:
* Strong organisational skills and attention to detail
* Customer-focused mindset with a collaborative approach
* Ability to embody the core values of Cairns Airport
ABOUT YOU:
* Diploma or degree qualification in a relevant field (highly regarded)
* Experience in retail, commercial property management and/or commercial administration
* Strong written and verbal communication skills
* High level organisational and time management capability
* Experience managing documentation, reporting and commercial coordination activities
* Strong stakeholder management and relationship-building skills
* High level computer literacy, including spreadsheet preparation and analysis
* Ability to prioritise, multitask and work effectively in a fast-paced environment
* Strong problem-solving and decision-making capability
* Knowledge of leasing, agreements, tenders and commercial management processes will be highly regarded
Experience within airports, commercial property, retail operations or customer-focused operational environments will be highly regarded.
ELIGIBIILITY:
* Unrestricted rights to work in Australia.
* Ability to obtain and maintain an Aviation Security Identification Card.
CAIRNS AIRPORT EMPLOYEE BENEFITS:
* Competitive remuneration with annual salary increments
* Access to 24/7 airport car parking for business and personal use
* Salary packaging options available
* Annual leave entitlement, personal leave and wellness days
* Employee Assistance Program and Mental Health Initiatives
* Professional development opportunities
* Social atmosphere with special events hosted throughout the year
* Free tickets for sponsored events and exclusive discounts at airport terminals
Cairns Airport is dedicated to building a diverse team that mirrors the community we serve. We value inclusivity and diversity and welcome people who support and model the behaviours we promote in our workforce. We actively encourage applications from First Nations people, candidates from culturally and linguistically diverse backgrounds, members of the LGBTQI+ community, and people with disabilities. If you have any support or access requirements, we encourage you to advise us at time of application to assist your participation in the recruitment process.