Our team is looking for a highly skilled Customer Service Officer to join our Service Delivery unit. As a key member of our team, you will be responsible for providing exceptional customer service and processing requests related to essential government waste management services.
Key Responsibilities:
* Respond to customer inquiries in a professional and timely manner
* Process requests and resolve issues in accordance with established procedures
* Conduct research and analysis to improve business practice and performance
Required Skills and Qualifications:
* Demonstrated experience in customer service and dispute resolution
* Strong communication and interpersonal skills
* Able to work effectively in a fast-paced environment
* Highly organized and able to prioritize tasks efficiently
Benefits:
We offer a dynamic and supportive work environment that values innovation and creativity. Our team is committed to delivering exceptional customer service and we are seeking someone who shares our passion and commitment.
Others:
This is a temporary position available immediately for a period of six months with the possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.