Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
Job Details
Responsibilities:
* Patient Programs phone line and email coverage
* Detect and report Adverse Events and Product Quality Complaints
* Manage Patient Programs as defined in project-specific documents
* Data entry and Quality Control
* Perform reconciliation with clients and applicable partners
* Interact with customers as needed (e.g. meetings, client visits, day to day case processing, etc.)
* Complete monthly/quarterly metrics and Key Performance Indicators in Excel spreadsheets
* Support the Program Manager or Team Lead with all necessary information related to the specific project/program, as needed
* Writing/Review of procedural documents such as Working Instructions, Standard Operating Procedures, Working Procedures, Templates etc. for PharmaLex Patient Program projects
* Program Management Support
* Training new colleagues in relevant tasks
* Prepare for and participate in internal and external audits/inspections
* Prepare deviations and Corrective and Preventive Actions concerning Supply Chain Services practice area
* The employee agrees to take over primary listed tasks and responsibilities in other service lines, project management activities as client contact point and additional reasonable tasks that align with their abilities, qualification and training, if required
.
Education:
* Professional education or University degree in Life Science
Experience:
* At least 1 year's experience in health science related discipline
Minimum Skills, Knowledge and Ability Requirements:
* Ability to prioritize and manage own time and tasks
* Ability to manage internal and external (client) relationships on operational / day-to-day working level as well as client's team lead level
* Good communication skills (written and verbally); capability to point out issues and provide potential options for solution in the area of expertise
* English business fluent & local language (as appropriate)
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Part time
Affiliated Companies
Affiliated Companies: PharmaLex Australia
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned