At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.
Job Details
* Casual
* HS1 ($42.03 an hour)
* Generous salary packaging options
* Strong connection to community and innovation
About the role
The Receptionist will contribute to the achievements of NRCH's aims and objectives by providing high-level reception, administrative, and information technology support to support Medical Services. This role requires working within a social model of health to create an inclusive and culturally appropriate client-focused environment.
Key Responsibilities
* Provide high-quality reception and waiting room services that are positive, courteous, and professional.
* Handle client payments, appointments, interpreter bookings, and inquiries efficiently and accurately within the required systems, including referrals.
* Collate statistical program information required for regular reporting, both internally and externally to NRCH.
* Proactively and professionally carry out program administration duties to support the program, including end-of-day financial reconciliation and other duties as required.
About you
You are a dedicated professional with a passion for delivering exceptional customer service in a healthcare setting. Your strong communication skills, combined with your ability to manage multiple tasks in a fast-paced environment, make you an invaluable part of our team.
Key Selection Criteria
* Qualifications: Secondary/tertiary qualifications or equivalent experience.
* Experience: At least 12 months of experience in a similar role within a public or private healthcare setting, with excellent customer service and complaint-handling experience.
* Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills.
* Attributes: Ability to work with people from culturally diverse backgrounds, exemplifying professional and ethical conduct, with multilingual skills and the ability to speak a relevant community language being advantageous.
Why join us?
At NRCH, you'll be part of a team that's making a tangible difference in people's lives. You'll enjoy:
* A supportive, values-driven culture that embraces diversity and inclusion.
* Generous salary packaging and flexible working arrangements.
* Free On-Site Car Parking.
* The chance to help shape the future of a respected community health organisation.
Closing Date for applications: 4 May 2026
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