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Digital communications manager

Sydney
Bank of Sydney
Marketing Communicatons Manager
Posted: 14 September
Offer description

Overview


Established in 2001, Bank of Sydney is a growing retail bank that delivers delight to customers across Sydney, Melbourne and Adelaide. With just under 200 staff, our purpose is to provide genuine value to our people, customers, communities and partners through our retail, business and trade finance products.

We're with you


Working with us


A Bank of Sydney we've proudly created a culture of community and connection where our employees enjoy:

* Delivering customer delight and genuine value to our customers
* Thriving together with passionate, like-minded peers
* Developing their skills to achieve excellence in everything
* Engaging in professional, community and social events
* Being recognised by their peers and rewarded for their efforts
* Financial benefits including discounted home loans
* Access to hundreds of online perks and discounts to counter the cost of living
* Heart-felt health and well-being resources, activities and support


About the role


We are seeking a Digital Communications Manager to join our Marketing team and support brand growth, digital acquisition, and customer engagement. This is a 3-month fixed-term contract designed to provide additional support during a transitional period. We are looking for someone who is available to start immediately. Reporting to the Chief Marketing Officer, key responsibilities include:

* Deliver and optimise our digital and direct marketing strategy across eDM, website, social, paid and organic campaigns
* Lead the development of digital content – from social posts and email marketing to website updates – ensuring consistent tone and brand alignment
* Manage paid & organic digital advertising (SEO, SEM, social ads) to drive lead generation, engagement, and ROI
* Use data, insights and analytics to refine campaigns, improve customer experience, and deliver measurable results
* Collaborate across the business to launch campaigns, promote products, and manage stakeholder and agency relationships
* Ensure compliance, deadlines and budgets are met while delivering high-quality marketing communications


All about you


We are seeking someone with the following qualifications, skills and experience:

* A degree in Marketing, Commerce or related discipline (preferred)
* 2+ years' experience in digital marketing, e-commerce or communications
* Hands-on experience with CRM and email marketing platforms (Salesforce, Mailchimp, or similar)
* Knowledge of SEO, Google Analytics, Ads Manager and campaign optimisation.
* A creative eye with attention to detail, plus basic design skills (Canva or Adobe Suite)
* Strong communication, time-management, and stakeholder management skills

Are you with us? - apply now


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