Guru Brothers Food And Wine Merchant Pty Ltd – Canning Vale WA
IT Support and Systems Technician (Retail Systems)
Location: Western Australia (statewide travel)
Type: Full-time
We are seeking a practical technician to support our retail IT systems across multiple sites. You will install, maintain and troubleshoot POS systems, networks, servers and end-user devices. This role involves regular travel and independent work.
Key Responsibilities
* Install and support WorldSmart POS systems
* Configure and maintain LAN and WAN networks
* Install and configure Microsoft PCs and servers
* Troubleshoot POS, network, PC, printer and wireless issues
* Provide on-site and remote support
* Perform preventative maintenance
* Review system data and recommend improvements
* Maintain documentation and asset records
* Support system security and compliance
Requirements
* Valid WA Driver's Licence
* Willingness to travel statewide
* Strong LAN and WAN knowledge
* Proven experience with WorldSmart POS
* Experience with Windows PCs and servers
* Solid troubleshooting skills
* Strong analytical ability
Desirable
* Experience with VPNs, firewalls and remote access
* Knowledge of retail IT
* Familiarity with backup and recovery systems
Attributes
* Strong communication and customer service skills
* Able to work independently
* High attention to detail and a proactive approach
Salary
From 80K, depending on experience.
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