Overview
PERSOL APAC Canberra, Australian Capital Territory, Australia
ServiceNow Software Engineer - Federal Gov Contract, Canberra
Role: ServiceNow Software Engineer for a Federal Government contract based in Canberra. Interstate candidates considered. Baseline clearance (minimum) or NV1 clearance required. ASAP start until end of FY 2026 with a potential x12 extension option.
Responsibilities
* Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.
* Collaborate with business analysts, user researchers and service designers to understand requirements and translate them into iterative prototypes through to final working solutions.
* Maintain and enhance existing ServiceNow applications and modules.
* Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and performing root cause analysis.
* Ensure system stability and performance by performing regular maintenance and upgrades.
* Work in accordance with agile principles and participate in agile ceremonies.
* Document all technical designs, specifications, and knowledge transfer materials.
* Collaborate with IT and business teams to develop best practices for ServiceNow development.
* Train and mentor junior developers.
* Stay up-to-date with new ServiceNow features and functionalities and incorporate them into development processes.
Qualifications & Requirements
* Experience as a ServiceNow Engineer/Lead Developer with strong scripting, configuration, integrations, and customisation skills.
* Ability to translate business requirements into technical solutions and prototypes.
* Experience maintaining and enhancing ServiceNow applications; strong debugging and root-cause analysis capabilities.
* Proficiency in agile methodologies and collaboration across cross-functional teams.
* Willingness to train and mentor junior staff and share knowledge.
Employment details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Location: Canberra, ACT, Australia (open to interstate candidates)
* Clearance: Baseline minimum or NV1
How to apply
If you meet these requirements, please apply now. For a confidential discussion, please call Athena Yung on 0491 451 213 or email athena.yung@persolapac.com
About PERSOL Group
PERSOL Group strives for diversity, inclusion, and equality of our people. We seek a workforce representative of the communities we work in and encourage people of all cultures, genders, ages, sexual orientations, or abilities to apply.
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