Customer Service Representative
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Baby Bunting is Australia's leading nursery retailer with a purpose to support parents and provide high-quality products for their families.
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* Deliver exceptional customer service by understanding the needs of new and expectant parents.
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* Provide personalized assistance and product recommendations to help customers make informed choices.
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* Maintain accurate stock levels and ensure the store is well-presented and organized.
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What We Offer
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* A supportive team culture that celebrates wins and supports your growth and career development.
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* Competitive salary/hourly rate and generous team discounts.
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* Training pathways to support your professional growth and career advancement.
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* Employee Assistance Program for your wellbeing.
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Requirements
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* Prior customer service experience.
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* Ability to work in a fast-paced retail environment.
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* High standards in customer service and store presentation.
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* Proficient in calming irate customers and resolving issues with empathy and professionalism.
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Physical Requirements
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* Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height.
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* Ability to wear a headset to communicate with the team on the shop floor.
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* Stand and walk for prolonged periods of time.
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