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Senior change analyst

Brisbane
Sharp & Carter
Posted: 28 April
Offer description

The Opportunity We are seeking an experienced Senior Change Analyst to coordinate change management, stakeholder communications, and User Acceptance Testing (UAT) activities across a complex ICT project environment.

This is a hands‐on delivery role suited to someone who thrives in fast‐moving transformation programs and has experience supporting Machinery of Government (MoG) changes or similarly complex organisational transitions.

Key Responsibilities

* Plan and deliver change management activities and artefacts, including communication plans, stakeholder maps, impact assessments, training plans, and business readiness assessments.
* Lead development of Change Impact Assessments and design practical change responses for process, system, and solution changes.
* Engage and influence stakeholders through high‐level communication, consultation, and negotiation.
* Partner with business leaders to develop materials and presentations that embed and sustain change.
* Coordinate transformational change activities, including benefits realisation, training, and engagement in a complex ICT environment.
* Manage end‐to‐end UAT cycles (planning, execution, reporting) to ensure solutions meet business needs.
* Foster a collaborative, outcomes‐focused team culture.

About You

To succeed, you will demonstrate:

* Strong capability in change planning, analysis, resistance management, and problem solving.
* Proven experience developing and implementing change and communication strategies in complex projects.
* Ability to build trusted relationships and influence stakeholders at all levels.
* Excellent communication skills, including advising senior leaders on complex strategic issues.

Highly regarded

* Experience with contemporary change methodologies (e.g. Prosci, ADKAR, or similar).
* Exposure to ICT projects, particularly Microsoft 365 migrations or large‐scale technology transitions.
* Experience supporting or working within MoG or major organisational restructures.
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