IT Technician - Field Service Expert
Viridian IT is a leading Managed Service Provider and Quality Field Service expert, delivering exceptional service to clients nationwide.
The successful candidate will ensure seamless execution of all IT tasks in line with Service Level Agreements (SLAs), including site visits and field requests as needed.
Position Overview
* Title: Entry-Level IT Field Technician
* Location: Mildura, VIC
* Reports To: Operations Manager
Critical Qualifications
* Proactive problem-solving attitude
* Exceptional customer service skills
* Able to effectively communicate technical requirements to external clients
* Team player with ability to work independently when needed
* Outgoing personality for face-to-face and phone interactions
Key Skills and Experience
* Resourceful approach to troubleshooting
* Prior experience in hardware maintenance is advantageous but not required
* Strong communication and interpersonal skills
Compensation and Work Schedule
An attractive remuneration package including a company-provided vehicle and superannuation benefits will be negotiated with the selected applicant.
Monday-to-Friday schedule with occasional weekend work.
Additional Information
* Seniority level: Entry-level position
* Employment type: Full-time
* Job function: Information Technology
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