Venue Manager / Operations Manager – Cinema & Hospitality
Cinebar Coolangatta is a dine-in cinema where guests enjoy food and drinks delivered directly to their seats during film sessions.
We are seeking a Venue Operations Manager to oversee the day-to-day operation of our Coolangatta cinema. This role leads the front-of-house team, maintains service standards and ensures smooth hospitality and cinema operations during film sessions.
This is a hands-on leadership role suited to someone who enjoys running a venue, building a team and maintaining strong operational standards.
Key Responsibilities
Team Leadership & Recruitment
* Lead and supervise front-of-house staff including supervisors, runners and bar staff
* Conduct interviews and assist with recruitment of front-of-house team members
* Train and mentor staff across ticketing, food & beverage service and operational procedures
* Maintain Cinebar service standards and team performance
Venue Operations
* Oversee the day-to-day operation of the cinema and hospitality areas
* Ensure smooth food and beverage service during cinema sessions
* Support supervisors during busy service periods
* Maintain venue cleanliness, presentation and operational standards
Systems & Cinema Operations
* Train staff on ticketing and POS systems
* Ensure team members are confident with ordering systems and service workflows
* Develop a basic understanding of cinema operations including starting film sessions and simple troubleshooting
* Perform basic cinema operational tasks when required (training provided), including starting films or restarting equipment
* Escalate technical issues to head office or technical support where required
Administration
* Prepare and manage staff rosters
* Review supervisor handover reports and operational updates
* Communicate with head office regarding staffing and operational matters
About You
The ideal candidate will:
* Have previous experience in hospitality or venue management
* Be confident leading and developing teams
* Be organised and comfortable managing daily operations
* Take pride in maintaining high service standards
* Be comfortable learning basic cinema operational systems (training provided)
Experience in cinema operations is not essential, as full training will be provided.
This role suits someone who enjoys running a venue day-to-day and building a reliable team.
What We Offer
* Full-time management role
* Opportunity to lead and develop your own team
* Stable leadership position within a growing cinema business
* Support from head office management
If you enjoy leading teams and running a venue while delivering a great guest experience, we would love to hear from you.
Job Type: Full-time
Pay: $73,000.00 – $78,000.00 per year
Work Authorisation:
* Australia (Required)
Work Location: In person